frequently asked.
everything you need to know about ordering, shipping, sizing, and the general identity crisis of being a brand for the professionally unwell.
★ orders & shipping
how long does shipping take?
everything is made-to-order through Printful, which means your order is printed after you place it.
most orders are fulfilled within 2–5 business days, and shipping time depends on your location.
what is print-on-demand?
print-on-demand means products are created after you place your order instead of being mass-produced in advance.
it helps reduce waste, overproduction, and sad piles of unsold startup merch.
why did my order arrive in multiple packages?
some products are produced in different facilities, so items may ship separately.
your little corporate coping mechanisms are on their way.
do you accept returns or exchanges?
because everything is made-to-order, we generally can't accept returns for sizing issues or buyer's remorse.
if your item arrives damaged or incorrect, reach out and we'll make it right.
what if my item arrives damaged?
email us with your order number and photos of the issue and we'll help sort it out ASAP.
★ the products
how do your shirts fit?
most apparel is unisex sizing unless otherwise noted.
if you're between sizes, consider sizing up for the full emotionally-exhausted-startup-employee fit.
are the mugs dishwasher safe?
yes. we believe in convenience.
★ the brand
wait… what does "thot leader" mean?
it's a play on "thought leader." also a reclamation. also kind of a cry for help.
the full lore is on the About page.
are you making fun of corporate people?
lovingly. we are corporate people.
who comes up with the designs?
usually Amanda. sometimes the group chat. occasionally a workplace-induced hallucination.
★ teams & creators
do you offer custom merch or bulk orders?
yes! we offer bulk orders and custom merch for teams, events, offsites, and companies looking to create something a little more fun than the average corporate swag.
check out the Bulk Orders page or reach out through the contact form with details.
do you work with creators or brands?
yes! if you're interested in collaborations, partnerships, sponsorships, or custom ideas, reach out to Amanda through the contact form.
★ community
what happens if i join the community?
occasional product drops, updates, and corporate observations.
minimal spam. maximum oversharing.
slide into the inbox.
if it's not in here, email us. we read everything (usually between meetings).
send a message →