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★ open to everyone

accessibility statement.

we're committed to making thotleaderlabs.com usable for as many people as possible, including people who use assistive technology. here's what we've done, what we're working on, and how to tell us when we miss.

last updated: May 14, 2026

our commitment

we believe an online store should be usable whether you're tapping with your thumb, navigating with a keyboard, listening with a screen reader, or zooming in to 200%. accessibility isn't a one-time checkbox — it's something we work on every time we ship a new page.

standard we follow

we aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our baseline. this is the same standard the U.S. ADA + most other legal frameworks reference for the web.

we test on:

  • screen readers (VoiceOver on macOS/iOS, NVDA on Windows)
  • keyboard-only navigation (no mouse)
  • 200% browser zoom
  • high-contrast modes
  • recent versions of Safari, Chrome, Firefox, and Edge

what we've done

  • semantic HTML — real <button>, <a>, <form>, and heading elements instead of div-soup
  • alt text on product photos and meaningful images
  • ARIA labels on icon-only buttons (cart, search, account, close)
  • visible focus states on every interactive element
  • keyboard support — every menu, drawer, modal, and form can be reached and used without a mouse; ESC closes overlays
  • color contrast — our brand colors (black, hot pink, lilac, yellow) are tuned so text + icons meet WCAG AA contrast ratios on every background
  • readable type — 16px+ body, generous line-height, no fixed pixel sizes that block browser zoom
  • reduced motion — animations respect prefers-reduced-motion where used; nothing flashes faster than 3 times per second
  • form labels — every input has a programmatically associated label
  • skip-to-content behavior — sticky header is dismissable and doesn't trap focus

known issues we're working on

some things we know are imperfect and are on the list:

  • third-party widgets (live chat, reviews, embedded social posts) — we've requested accessibility roadmaps from each vendor; in some cases their compliance is out of our hands
  • the mobile mega-menu — we're improving focus management on small screens
  • announcement-bar marquee — currently auto-scrolls; we're adding a pause control + honoring prefers-reduced-motion

if you hit something not on this list, please tell us (see below).

report something

★ found a problem? tell us. we treat accessibility bugs like P0 bugs. email amanda@thotleaderlabs.com with the subject "accessibility" and include:

  • the URL where it happened
  • what you were trying to do
  • what your assistive tech / browser / device is
  • what went wrong

we'll reply within 2 business days with either a fix, a timeline, or a workaround.

need product info in a different format?

if you need help placing an order, want product descriptions read out, or need pricing/specs in an alternative format, email amanda@thotleaderlabs.com and we'll get you sorted directly — no app, no portal, just a person reading and writing back.